RETURNS

HAPPINESS GUARANTEE

In the instance that you don’t love your delivery as much as we do - We happily accept returns for change of mind for all non-sale stock within 30 days from date of delivery, Item(s) must be unworn, unwashed, or otherwise unused with all original packaging/tags attached.

If you receive your items/s and you are not happy with the quality of your purchase, please contact us and we can arrange a refund or exchange.

Customers can either opt for a store credit or refund.

1. Return shipping is at the cost of the customer and non-refundable.  (We suggest you use tracked shipping on all returns as Lil Groms Pty Ltd cannot be held responsible for any returns not received).
2. Store Credits will be issued at 110% of the original buy price excluding shipping.
3. All refunds will be processed minus shipping costs. 
4. Please contact us for exchanges to check stock availability.  

All SALE items are final. 

TERMS

Store credit for returns will be valid for 12 months from date of return.Please note: Lil' Groms does not refund any initial shipping charges or additional charges, including customs, duties or sales taxes (these are not included in our prices). We will not process refunds for returns that are lost or damaged via return delivery to Lil' Groms.Please retain your proof of post receipt for all returns, we highly recommend returning your item (s) via traceable post as Lil Groms cannot issue a refund for items not received.