FAQs
What is Lil' Groms all about?
Lil' Groms is all about bringing fun, funky, and sustainable fashion to the children's clothing market. Our clothes are designed with style, comfort, and environmental consciousness in mind, and we're proud to stand out from the crowd with our vibrant and fun designs.
Where are your clothes made?
Our clothes are designed by our talented team based in Australia. We then collaborate with a dedicated team in China, who craft each garment to our high standards of quality and sustainability.
What sizes do you offer?
Currently from Birth – 8 Years. Please refer to our size guide on the website for more detailed information.
How should I care for my Lil' Groms clothes?
We recommend washing our clothes in cold water and air-drying them to preserve the quality of the material and to minimise environmental impact.
What are your payment options?
We take reasonable care to make our site is secure. We accept payments by Visa, Mastercard, American Express, Afterpay (in Australia & New Zealand), Apple Pay or PayPal. Payment will be debited and cleared from your account upon your order. For Afterpay terms and conditions please head to https://www.afterpay.com/en-AU/terms-of-service.
Do you ship internationally?
Yes, we ship our products worldwide. Shipping rates and times vary depending on the destination. You can find more details about our shipping policies on our website.
Can I change or add to my order after I have placed it?
Unfortunately we are unable to make any amendments to orders once placed. As we aim to ship your goods out within 1-2 business day change is hard please contact us ASAP and if your order has not been processed by our team we may be able to cancel it for you so you can re-order the correct items. Please note sale or promotional orders cannot be cancelled or amended. Please email info@lilgroms.com.au with any queries.
What is your return policy?
We want you to be as happy with your purchase as we are - if you are not completely satisfied with your purchase. Please visit our Return Policy page on our website for detailed information on how to return or exchange an item.
How can I contact Lil' Groms customer service?
If you have any questions, concerns, or comments, or just want to say Hello, please feel free to contact us at info@lilgroms.com.au
Where can I buy Lil' Groms clothes?
You can purchase our full range of clothing right here directly from our website.